Crown Hospital One Day Surgery

This Privacy Policy outlines how Crown Hospital One Day Surgery, UAE collects, uses, stores, and protects personal information obtained from users of our website, digital platforms, and related online services.

By accessing or using our website and online platforms, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website or online platforms, you may voluntarily provide personal information by completing enquiry forms, contact forms, feedback submissions, appointment requests, or subscription forms. The information collected may include, but is not limited to:

Full name

Email address

Contact number

Residential or correspondence address

Any other information you choose to provide through our online forms

We collect this information solely for legitimate operational, clinical coordination, and communication purposes.

2. Use of Personal Information

The personal information collected may be used for the following purposes:

Responding to enquiries and requests

Providing healthcare-related information and services

Improving website functionality and user experience

Communicating updates, announcements, or service-related information

Internal record-keeping and compliance with regulatory requirements

We do not sell, rent, or trade personal information to third parties.

3. Communications

Crown Hospital One Day Surgery may use your contact details to communicate with you regarding service updates, health awareness information, newsletters, or other relevant notifications. You may opt out of non-essential communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device that help us understand how users interact with our website.

You may configure your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may limit access to certain features or functionalities of our website.

5. Data Security

We take reasonable technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. While we endeavor to protect your data using industry-standard security practices, no method of online transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws, regulations, and healthcare authorities in the UAE.

7. Changes to This Privacy Policy

This Privacy Policy is effective from 01 June 2025 and remains valid until updated. Crown Hospital One Day Surgery reserves the right to revise or update this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page.

Your continued use of our website and services following the publication of updates constitutes acceptance of the revised Privacy Policy.

In the event of significant changes, we may notify users through registered email addresses or by displaying a prominent notice on our website.

8. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:

Email: info@crownhospital.ae

Crown Hospital One Day Surgery is committed to maintaining the privacy, confidentiality, and security of all personal information entrusted to us.